February, 2017 | Celsius GKK International

Why You Need A Customer Engagement Data Partner

If you’re asking yourself, why do I need a customer engagement data partner, then perhaps you haven’t quite thought through what such a relationship can offer you. An external data partner should be the perfect coupling, one that will help you through the whole customer engagement process. This is what we achieve for our customers, but read on, and see how we approach this relationship.

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Making Business Data Friendly

Business data has to be friendly. Data has to be put to work and it has to be effective, otherwise it’s a totally wasted and very expensive resource. But, we know that’s easier said than done. The best solution is to choose a partner who can offer a one-stop solution, and let them fully leverage your own data.

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Bad Data Costs You Money

Let’s get this clear right from the start. Bad data costs your organisation money. And in case you’re wondering how much, a figure has been put on the price of each piece of data that has gone rogue. Most organisations do not make the effort to measure the quality of their data, which is a perfect example of the saying , “you can not manage what you can not measure”.

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CRM Marketing: Five Key Metrics to Measure Data Quality

B2B marketing databases are, by their very nature, complex. You can try to measure everything, but you’re probably doomed to failure if you do. At Celsius, we suggest that five key metrics will give you a pretty good view on how ready your database is for effective marketing. And if you run these processes on top of a real time dashboard you can track whether your database is improving or deteriorating over time. Here they are: Read more

Is Marketing Automation as a Service (MAaS) right for you?

Last week we had a couple of in-depth conversations with the CMO of a very large technology company and discussed their challenges to generate inbound leads using marketing automation. After the evaluation of their current situation I was not at all surprised when he asked: “Do you know of ANY organization where marketing automation REALLY delivers?”

Now, first things first. The key challenge for any marketing organisation should be about insight, not operations. Read more

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